Frequently Asked Questions

What forms of payment do you accept?

KW Hab processes all payments through PayPal.  You don’t need to have a PayPal account to check out with us, you have the option of checking out as a guest. You can use a debit or credit card to pay in PayPal. If you need assistance with payments, we have an onsite payment debit/credit machine available at 99 Ottawa Street. Please connect with the program you are trying to register for to arrange in-person payment.

Do you accept cheques?

KW Habilitation no longer accepts cheques as payment options.

Can I use my passport funding?

Yes you can! Check out as usual for your classes and activities and submit your receipt for your passport funding.

Who do I connect with if I have more questions about passport funding?

Email us at

Where will I find my recipes, course materials list etc?

If a course you’ve signed up for has additional course materials, you’ll find it in your account under downloads

What about supplies for my class?

If your class requires supplies and it is virtual, a supply kit will be made available for pick up on designated days.  You can pick up your supplies curbside at 109 Ottawa Street S. Unit D or by appointment.  If your class is in person and requires supplies, they will be available to you at the time of the class.



If program fees are preventing you from joining a KWH program, fee assistance may be available, please contact:

Stacey Mitchell

Manager, Community & Employment Supports, KW Habilitation

519-744-6307 ext. 1252 | cell: 519-573-3716 |

Fee assistance for a limited time basis is made possible by funds donated from the former KW Association for Community Living


Join Waitlist We will inform you when the product arrives in stock. Please leave your valid email address below.
Skip to content